Privacy policy

When you use our Services or Website, like most internet services, we may need to process some of your data. However, we treat your privacy seriously. We will only process your data in accordance with this Privacy Policy and the law. And we will not sell or rent your personal data to anyone else so they could contact you directly.

This Privacy Policy sets out how we process your data and is a part of the Agreement between you and us for the use of the Website and the Services. By using the Website or the Services you consent to our using your data as set out in this policy. We may amend this Privacy Policy by posting a new version on the Website and/or notifying you in some other way. If you do not agree with any amendment, you can cancel your Agreement with us by telling us, or simply ceasing to use the Website and the Services.

1. Collection of personal data

We collect personal data (data which could be used to identify you personally) when you contact us and use the Services, e.g.:

if you register with us we ask you for compulsory contact details, as well as some optional information about you and your background;

if you sign up to receive newsletters or other information from us;

if you write to us or email us (e.g., with a question or a complaint), then we use your contact details to respond to you.

– when you connect on the site for statistics purposes


2. Processing of personal data

The main reasons we use and hold your personal data are to communicate with you about the Services and manage how they are provided, e.g.:

to enable you to create, access and manage an account with us;

to provide you with information (e.g., a newsletter, answers to questions);

to follow up any complaints;

to communicate changes in the Services, in our terms and conditions or other information relating to use of the Website and the Services;

to inform you of surveys, special offers, competitions or other promotions that we are running.


3. Non-personal data

We also process non-personal data from your computer in the following ways:

Cookies: When you access the Website, we may send cookies to your computer. A cookie is a small text file that identifies which browser is using the Website. It may stay on your computer only for one session or be retained for subsequent visits to the Website. If you wish, you can set your computer to delete or refuse cookies or to indicate when a cookie is being sent (although this may limit your use of some functions of the Website).

Log File Information: when you access the Website, we may automatically record information from your web browser e.g., the date and time, your IP addresses, your browser and operating system type, version and language, entry and exit pages, pages navigated, time spent on each page, clicks made, and cookies in your browser.

This non-personal data may be provided to third parties in order to provide more relevant Services and advertisements on the Website, but they will not be able to contact you using it.

If the Website, any Content or an advert contains links to other websites, we have no control over these websites and cannot be held liable for the way they may use any data that they may collect from you. Their privacy policies may not be as protective as ours or they may be located in jurisdictions with less strict privacy laws.


4. Disclosure to third parties

We do not sell or rent your personal data to any third party so they could contact you directly. We may use professional data processing companies to assist us in processing your data. However, if we do, we will oblige them to comply strictly with all applicable data protection laws and our instructions. They would only do this under our supervision and would not be able to use your data for any purpose other than assisting us with the processing.

We may need to provide certain data to third parties for legal reasons (e.g., when a crime or a breach of security or of our legal rights is suspected or if we are ordered to do so). If sometime in the future our business was transferred to another company then your information would also be transferred to them.


5. Access, rectification and security of your personal data

If relevant, we permit you to access your data by logging in to your profile page or emailing us at with words “Data Protection Inquiry” in the Object field. As soon as possible you should correct or ask us to correct any data that are wrongly entered or out of date. You can ask us to delete your personal data and we will do so as soon as possible – unless we need to keep it for additional time for legal reasons.

You can also use the profile page to opt in or out of receiving certain communications from us.

Your account is password-protected in order to prevent anyone else accessing or changing your data. We use reasonable technical and physical security measures to protect personal data stored in our databases. However, security failures are possible and we will not be liable for any unauthorized access to or use of data, any hardware or software failure or any other factor that compromises the security of your data


6. Contact

To ask questions about how we process personal data, or to request access to your data, please send email us at: with words “Data Protection Inquiry” in the Object field or write to: The Data Protection Officer,, PO BOX 880, CH-1214 Geneva.

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